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We've compiled answers to the questions we get asked most frequently. If you don't find what you're looking for here, our friendly team is always ready to assist you.
🎯 Free local delivery on orders over £30 | Visit our store at 7 London Road, Dover, Kent, CT17 0ST
Find answers to common questions about our products, services, and policies.
We've compiled answers to the questions we get asked most frequently. If you don't find what you're looking for here, our friendly team is always ready to assist you.
Type your question or keywords to find relevant answers.
Our physical store is located at 7 London Road, Dover, Kent, CT17 0ST. We're conveniently situated near the town center with ample parking available nearby.
Our standard opening hours are:
Hours may vary during bank holidays and special occasions. Please check our social media for updates.
Choosing the right dart weight depends on your throwing style and comfort. Here are some general guidelines:
We recommend visiting our store where you can try different weights to find what works best for you.
Flights should be replaced when they become damaged, bent, or show excessive wear. Signs it's time to replace your flights include:
Most casual players replace flights every 3-6 months, while serious players may change them monthly or even more frequently.
Note: Many players maintain both sets to enjoy different gameplay experiences!
Proper maintenance extends your dartboard's lifespan and improves play. Follow these tips:
Pro Tip: Let your board rest 24 hours after heavy use to allow sisal fibers to recover
Tungsten is the preferred material for serious dart players due to several key advantages:
Allows for slimmer barrels at the same weight, providing tighter grouping
More consistent weight distribution improves control and accuracy
Resists wear and maintains shape better than brass or nickel-silver
Tungsten darts are typically 80%-90% tungsten (with nickel binder). Higher percentages offer slimmer profiles but come at increased cost.
Dart shafts (or stems) vary by material and design, affecting flight and performance:
| Type | Material | Characteristics | Best For |
|---|---|---|---|
| Nylon/Plastic | Nylon, Polycarbonate | Inexpensive, various colors, durable | Beginners, casual play |
| Aluminum | Aluminum alloy | Durable, consistent, threaded tops | Serious players, competition |
| Carbon Fiber | Carbon composite | Lightweight, extremely durable, costly | Professional players |
| Titanium | Titanium alloy | Strong yet lightweight, premium | Advanced players seeking durability |
| Flexible | Special polymer | Absorbs impact, reduces bounce-outs | Electronic dartboards, beginners |
Loose points can affect your throw and damage dartboards. Here's how to fix them:
Never use super glue as it can permanently damage your darts. Avoid hammering points as this may crack the barrel.
For severe cases, bring your darts to us for professional repair service.
Maintaining good grip is essential for consistent throws. Try these solutions:
Specialized products that increase friction without leaving residue. Apply sparingly to fingertips.
Silicone or rubber finger sleeves that provide consistent grip surface.
Wash hands with soap to remove oils, use alcohol wipes during play if hands get sweaty.
Consider knurled or ringed barrels for better mechanical grip.
Your ideal solution depends on your grip style:
Visit our store for personalized grip recommendations based on your throwing style.
Nicotine salt (nic salt) and regular e-liquid (freebase nicotine) have key differences:
| Feature | Nic Salt | Regular E-Liquid |
|---|---|---|
| Smoothness | Smoother throat hit | Harsher at higher nic levels |
| Nicotine Absorption | Faster absorption | Slower absorption |
| Best For | New vapers, higher nic strengths | Cloud chasers, lower nic strengths |
| Device Compatibility | Low-power pod devices | Higher-power mods |
Our staff can help you decide which option is best for your needs.
Coil replacement frequency depends on usage and e-liquid type, but general guidelines are:
Signs you need to replace your coil:
Burnt taste Reduced vapor production Gurgling sounds LeakingSweeter e-liquids tend to gunk up coils faster, requiring more frequent changes.
Yes! We offer free click-and-collect service for all online orders. Here's how it works:
Note: Please collect within 7 days - we'll hold your items for up to one week.
We want you to be completely satisfied with your purchase. Our returns policy is:
Note: For hygiene reasons, we cannot accept returns on:
We're sorry you've received a faulty item. Please follow these steps:
For items purchased in-store: Simply bring the faulty item and your receipt to our store for exchange or refund.
Most electronics have manufacturer warranties. For faults discovered after 14 days but within the warranty period, we'll assist with warranty claims.
We're happy to answer any questions not covered here. Contact our friendly team and we'll get back to you as soon as possible.