Terms and Conditions

1. Introduction

Welcome to White Cliffs Trading Ltd's website. These Terms and Conditions govern your use of our website located at https://whitecliffstrading.co.uk and any related services provided by White Cliffs Trading Ltd.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the website.

2. Definitions

For the purposes of these Terms and Conditions:

• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to White Cliffs Trading Ltd, 7 London Road, Dover, Kent, CT17 0ST.
• "Goods" refers to the items offered for sale on the Website.
• "Orders" means a request by you to purchase Goods from us.
• "Website" refers to White Cliffs Trading Ltd, accessible from https://whitecliffstrading.co.uk
• "You" refers to the individual accessing or using the Website, or a company, or any legal entity on whose behalf that individual is accessing or using the Website.

3. Placing Orders

When placing an order through our Website, you warrant that:

1. You are legally capable of entering into binding contracts
2. You are at least 18 years of age
3. The information you provide is accurate and complete
4. You have the legal right to use any payment method in connection with any order

4. Pricing and Payment

The prices of the Goods will be as quoted on our Website at the time you submit your Order. We take reasonable care to ensure that the prices of Goods are correct. However:

• Prices for Goods may change at any time
• Prices do not include delivery charges, which will be added to the total cost
• Prices for Goods may be different on our Website than in our physical store
• We accept payment by most major credit and debit cards via our secure payment processor

5. Delivery

We will deliver the Goods to the delivery address you specify when placing your Order. Delivery timelines are estimates only and depend on stock availability and our delivery partners.

Free local delivery may be available for orders over £30 within a specified geographical area. Please check our Delivery Information page for current details.

6. Returns and Refunds

Our Returns and Refund policy forms part of these Terms. Please refer to our separate Returns Policy for detailed information about:

• Your statutory rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015
• Our policy for faulty, damaged or incorrectly supplied Goods
• Timescales for returning Goods
• Conditions for returning Goods
• Returns procedure

7. Intellectual Property

The Website and its original content, features and functionality are owned by White Cliffs Trading Ltd and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website without express written permission from us.

8. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates any applicable law or regulation
• For the purpose of exploiting, harming, or attempting to exploit or harm minors
• To transmit, or procure the sending of, any advertising or promotional material without our consent
• To impersonate or attempt to impersonate the Company or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use of the Website

9. Limitation of Liability

In no event shall White Cliffs Trading Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top of these Terms.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Website.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• By email: hello@whitecliffstrading.co.uk
• By phone: 01304 778567
• By post: 7 London Road, Dover, Kent, CT17 0ST